Hello!
My name is Harmony and I appreciate your feedback. 

If you are wondering who I am? I am Albie and Elizabeta’s
virtual assistant here to assist you in this matter. It is my duty to
manage their queries to expedite any issues that should arise.
Albie and Elizabeta have been made fully aware of this problem
and have entrusted me to help solve the issue. I’m here to point,
guide and direct you in the right direction. Unfortunately, this problem
falls outside of my pay grade and I do not have the resources available.
I am going to personally reach out to Albie and Elizabeta to escalate this query.
Please allow up to 72 hours for the next response.
Can I offer any further assistance?
- Harmony (VA)
For Albie & Elizabeta
877-521-5505